Support

For help with Dial, email [email protected]. Include your iPhone model, iOS version, Dial version, and the steps that led to the issue. Do not include medication or health details you do not want to share.

Notifications

Dial reminders are optional local notifications. If a reminder does not fire, open Settings on your iPhone, choose Apps, Dial, Notifications, and confirm that notifications are allowed. You can edit or disable schedules inside Dial at any time.

iCloud sync

Medication records sync through your private iCloud database when iCloud is enabled for Dial. Confirm that both devices use the same Apple Account and have iCloud Drive enabled. Weight entries are device-local and do not sync through Dial.

Apple Health

Body-weight access is optional. You can review or revoke it in the Health app under your profile, Apps, Dial. Dial does not read or write other Health data categories.

Privacy and medical information

Read the Dial privacy policy for storage details. Dial is a tracking tool, not a medical device, and support cannot answer questions about medication, dosing, side effects, or treatment. Contact your prescriber for medical guidance.